State Farm® Insurance Agent Nikki Gibson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
buildAbeast Fitness
August 15, 2025
"Absolutely amazing"
Cindy Herring
August 14, 2025
"Kristi was very good at explaining all details and pricing. Very professional. Made sure I was very happy with the policy and answered all my questions. Nikki has got herself a gem"
M C
August 14, 2025
"Gage was professional, personable, and very knowledgeable. I felt appreciated as a customer. Gage went above and beyond for me, and I really appreciate it. Thank you Gage !"
Sean Dillon
August 13, 2025
"Gage, my Life Insurance Specialist has been a pleasure to work with, very professional, and hands on with the process the whole way. He has remedied and talked me through any concerns I have had, and also has managed to be personable along the way. 10/10 would recommend. Thanks, Gage!"
"We're absolutely delighted to hear about your outstanding experience with Gage! It's fantastic to know that he was a pleasure to work with, demonstrating professionalism and a hands-on approach throughout the entire process."
Kelvin Rogers
August 11, 2025
"Things were ok at first then my bill went up.i call were looking into it. No return calls after that I guess they just aspect you to pay.found a lower rate and moving on. Every one is nice until something goes wrong. Sad"
"Thank you for sharing your feedback. I'm sorry about your experience with the billing issue and the lack of follow-up. This is not the level of service we strive to provide. We appreciate you bringing this to our attention, and we’d like the opportunity to make things right. Please feel free to reach out to us directly so we can address your concerns and see how we can assist you further."
Dean Alaimo
July 31, 2025
"While I decided to go with another insurer, the level of service from Brennan was outstanding. He was very knowledgeable and professional throughout, with the right amount of follow-up. When I shop for insurance again, I’ll check in with Brennan!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Iam RashaunClark
July 24, 2025
"Been with the branch since Etta and Shayna! They are still providing 5✨ service!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Christabel Vongai
July 23, 2025
"Kristi was fabulous. She was patient, professional and helpful."
Anastasia Aguirre
July 21, 2025
"Every person I spoke with was incredibly attentive and kind. Kristi was a dream to work with. I was able to save $124 a month."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Samantha Parkinson’s
July 2, 2025
"Gage the life specialist here at Nikki’s office was truly a delight. Kind, patient, very educated on life insurance! He’s so good at what he does I referred my family to be protected by him! Thanks Gage🩷"
"We're absolutely thrilled to hear about your wonderful experience with Gage! It's fantastic to know that he was able to provide you with such kind, patient, and knowledgeable assistance regarding life insurance."
Debra Parks
June 30, 2025
"Friendly knowledgeable and efficient Kristi was great"
"Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed Kristi. Your support means a lot to us, and we look forward to serving you again soon!"
Cuthair Laflare
June 27, 2025
"Service experience was great"
"Thank you so much for your kind words! We're delighted to hear that your service experience was great. We appreciate your support and look forward to serving you again soon!"
Chris Grider
June 3, 2025
"Great staff; always friendly and very helpful!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Tonya Mims
June 2, 2025
"Thank you Kristi for being so pleasant and helpful on assisting me with my insurance needs . I will always use State Farm for all my insurance meeds."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Mota Isk
May 30, 2025
"I recommend this State Farm agency because of Kristi Bayne. She's very professional, so nice, and hard working. She gave me the best rate out of all the other insurance companies. We appreciate Kristi's awesome work. Thank you for your service."
"Thank you for the fantastic review! We're so glad Kristie provided you with excellent service and found you the best rate. W appreciate your business and kind words!"
Brianna Quinn
May 27, 2025
"Very helpful and communicative!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Tila carter
May 23, 2025
"Kristi was very helpful, knowledgeable, professional and caring through our conversations. Thank you , Tila"
"Tila, thank you so much for your wonderful feedback! We truly appreciate you highlighting Kristi's helpfulness, knowledge, professionalism, and caring nature. It means a lot to us to know that she made your experience a positive one. We're so glad we could assist you!"
Caleb Hill
May 2, 2025
"I am having a great experience with State Farm so far. Thank you Nikki"
"That's great to hear Caleb! Thank you so much for your review!"
Kerry Starr
April 28, 2025
"Bought a used vehicle on Saturday and Nikki Gibson’s office had me insured by Monday as soon as I called."
"That's fantastic to hear! We really appreciate you taking the time to share your positive experience. Enjoy your new ride!"
Gwyn Smith
April 28, 2025
"Received prompt and great service."
"Thank you for the wonderful 5-star review! We're so pleased to hear you received prompt and great service. We truly appreciate your business!"
Michael McGuire
April 23, 2025
"I switched from Travelers because of the great service and savings. I loved my interaction with Nikki and her staff!!"
"Wow! Thank you so much for the fantastic review and for making the switch to us from Travelers! It truly means a lot to hear that our service and savings were the deciding factors. I'm so glad you had a positive experience with me and my staff. We're thrilled to have you as a client!"
Jason Gibson
January 15, 2025
"While I am Nikki's husband and one of her biggest fans, that isn't why I am posting this 5 Star review. Nikki and her staff care about helping people. They listen and understand their responsibility to educate. A member of Nikki’s team called me to help with an issue I was having, not knowing that I am Nikki’s husband. I didn’t mention that I was Nikki's husband until the end of the call, but I was treated with the attentiveness and courtesy you would expect as the owners spouse right from the start. I highly recommend you give them a call for all you insurance needs."
"I appreciate you and this review more than you know!"
Jason Barnes
October 7, 2024
"The Nikki Gibson agency is amazing! Professional and knowledgeable staff. 10/10 I highly recommend!!!"
"Thank you so much for the outstanding 5-star review! It means the world to us that you think our agency is amazing and that you found our staff to be professional and knowledgeable. We truly appreciate your high recommendation!"
Donna Watson
September 30, 2024
"Nikki and her staff provide excellent customer service. They supply detailed, informative answers in a timely manner."
"Thank you so much for your kind words! We truly value your feedback and are so pleased to hear that you've experienced excellent customer service from me and my staff. Providing detailed, informative answers in a timely manner is always our goal. We appreciate your business!"
Andrew Woode
September 27, 2024
"Brennan was a hoot to talk with. And the prices slashed my previous policy by half. And the best part? ....actually, that basically covers it. Insurance claim payout is pretty good, too."
"That's fantastic to hear! We're so glad Brennan made the process enjoyable for you. Saving you half on your previous policy is definitely something to celebrate, and it's wonderful to know you were also satisfied with your insurance claim payout. Thanks for sharing your positive experience!"