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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of R Hicks

R Hicks

September 4, 2024

5  out of  5
rating by R Hicks
"VERY helpful and did a great job looking for ways to save."
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Billie Bell Pruitt

September 3, 2024

5  out of  5
rating by Billie Bell Pruitt
"My State Farm Rep. was very cordial, helpful and personable. She answered all my questions."
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Patricia Jackson

August 27, 2024

5  out of  5
rating by Patricia Jackson
"They take the time to meet your needs👍."
We responded:
"Thank you so much Patricia!"
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Maurice Alan Jackson

August 27, 2024

5  out of  5
rating by Maurice Alan Jackson
"Incredible staff! 5 stars no doubt. Nikki Gibson's State Farm Agency has been everything wonderful you'd expect from an insurance company! They insure 3 houses and 3 cars within our family. Nikki listened to our needs, presented products and formed a plan that fit us perfectly! Staff member Kelsey is a top notch communicator, professional in all aspects, is very kind, detailed and accurate. She presents options, making sure we understand them and allows time for us to weigh the information. Her follow-up is well timed, welcomed and without pressure. The entire staff are refreshingly positive, professional and easy to interact with. We had one minor hiccup at the beginning but it was quickly rectified and we have had no problems since. I worked for a major competitor for many years before retiring. I have had State Farm insurance for many of those years and I see no reason to change. The rates and service are second to NONE! I highly recommend Nikki Gibson's agency! M.Jackson"
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Eric Hansen

August 22, 2024

5  out of  5
rating by Eric Hansen
"Anytime I ever have a request with this State Farm office they are quick to take care of whatever I need. They are happy to handle whatever I need."
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Larry Love

August 22, 2024

5  out of  5
rating by Larry Love
"Mrs. Gibson and her staff are highly professional and knowledgeable."
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Bobbi Clay

August 21, 2024

5  out of  5
rating by Bobbi Clay
"Always helpful. Always able to count on."
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Todd Hendrix

August 19, 2024

5  out of  5
rating by Todd Hendrix
"Excellent customer service even after you been with them awhile. Not to mention great affordable prices.🤗😉"
We responded:
"Thank you Todd! "
Profile photo of Todd Hendrix

Todd Hendrix

August 19, 2024

5  out of  5
rating by Todd Hendrix
"Excellent customer service even after you been with them awhile. Not to mention great affordable prices.🤗😉"
We responded:
"Thank you Todd! "
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Damon Hayes

August 13, 2024

5  out of  5
rating by Damon Hayes
"Always professional and efficient. 😊"
We responded:
"Thank you so much Damon!"
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Charlean Jones

August 7, 2024

5  out of  5
rating by Charlean Jones
"She was a blessing from the skies as late as it got in the evening. She made sure that everything was taken care of today 😘great customer service and very helpful and thoughtful."
We responded:
"Your review means the world to us Charlean! We're happy we were able to provide you with the help you need."
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willie williams

August 5, 2024

5  out of  5
rating by willie williams
"I usually don't leave reviews but this office deserves it. Everyone in this office has helped me and my family with our insurance needs and questions with no hiccups! Highly recommend!"
We responded:
"Thank you, Willie! We are so happy we were able to provide you with that experience. Be sure to let us know how we can continue to help you in the future :)"
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Sharon Boysaw

August 2, 2024

5  out of  5
rating by Sharon Boysaw
"Brenden E. is Always very helpful n pleasant. (Don't think I spelled his name right)"
We responded:
"Thank you so much for the 5 stars! I'm happy to see Brennan provided you with a positive experience. If there is anything else we can help you with, please let us know!"
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Lee Kahrs

July 30, 2024

5  out of  5
rating by Lee Kahrs
"Great customer service!! Very helpful every time I needed anything."
We responded:
"Thank you so much Lee! "
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Beverly West

July 19, 2024

5  out of  5
rating by Beverly West
"Kelsey was so sweet and helpful for me to make my payment. I really appreciate everything she does."
We responded:
"Thank you for your 5-star review Beverly! Kelsey is a rockstar, I'm glad to have her on team. I'm happy she was able to help you."
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Jacquelyn Tucker-Davis

July 15, 2024

5  out of  5
rating by Jacquelyn Tucker-Davis
"Great service on several occasions ! Thank you!"
We responded:
"Thank you for the fantastic feedback, Jacquelyn! I'm so glad to hear Brennan and our team provided you with a positive experience. Brennan definitely is an asset to our team! If there is anything else we can assist you with, please do not hesitate to reach out. We are happy to help! "
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Irine Sasser

June 26, 2024

5  out of  5
rating by Irine Sasser
"The agency has been so helpful and friendly!"
We responded:
"Thank you so much Irine. Your satisfaction is our priority!"
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Phil Marie

June 21, 2024

5  out of  5
rating by Phil Marie
"Very Heplful!"
We responded:
"Thank you so much!"
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JT Clark

June 8, 2024

5  out of  5
rating by JT Clark
"Above and beyond the call of duty. Very helpful, knowledgeable, and understanding. Nikki and Kelsey are a power Duo"
We responded:
"Yes we are!!! Thank you so much for your kind words. Team work makes the dream work!"
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Caroline Brumitt

May 31, 2024

5  out of  5
rating by Caroline Brumitt
"This agency is wonderful!! Brennan, Kelsey, and all the agents here are so easy to contact, immediately resolve any issues, and always available for questions. Cannot recommend enough!"
We responded:
"Caroline, thank you so much for the fantastic review! I'm happy to hear Brennan, Kelsey, and the rest of our team have been enjoyable to work with. We work hard to provide our Good Neighbors with a personalized experience, so I am thrilled to read your review and see that we met our goal! Let us know if we can help you with anything else. We are here for you!"
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Lisa Williams

May 30, 2024

5  out of  5
rating by Lisa Williams
"Thank you Kelsey. (-:"
We responded:
"Thanks for the feedback, Lisa! I'm glad to hear you had a positive experience working with Kelsey. If there is anything else she or I can help you with, please let us know. We are happy to help!"
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George Anthony Solinap Ang

May 21, 2024

5  out of  5
rating by George Anthony Solinap Ang
"Person I talked to was informative."
We responded:
"Thanks for the five-star rating, George! I'm glad to hear our team was able to provide important information that was relevant to you. If there is anything else we can assist you with, please do not hesitate to reach out."
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Shelley Nave

May 20, 2024

5  out of  5
rating by Shelley Nave
"Excellent customer service. I will definitely recommend this State Farm Agent. Thank you Brenden for all the that you have done."
We responded:
"We appreciate you Shelley! "
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Tamika De

May 20, 2024

5  out of  5
rating by Tamika De
"My agents are always very nice and informative."
We responded:
"Thank you Tamika!"
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Karen Herring

May 17, 2024

5  out of  5
rating by Karen Herring
"Any time I have a question I always receive a good timely response. I receive overall good service from my representative."
We responded:
"Thanks for the five stars and kind words, Karen! I'm so glad to hear you have been happy working with our team. If there is anything else we can help you with, please do not hesitate to reach out."