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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Terrika Townsend

June 22, 2023

5  out of  5 rating by Terrika Townsend
"Shanae was very helpful throughout this process, she answered every question I had for her which made everything so smooth and effortless. Thank you guys!"

7 Sites

June 21, 2023

5  out of  5 rating by 7 Sites
"The staff here offers a personal touch that adds to the already great customer service and that was just what my business needed! Give Gibson SF a call you will not be let down!"

Sidney Lowry

June 14, 2023

5  out of  5 rating by Sidney Lowry
"I love Nikki Gibson State Farm! The staff is so helpful and are always able to answer any questions I have. They’re the kind of people I can trust with my insurance."

Bridgett Shelton

June 14, 2023

5  out of  5 rating by Bridgett Shelton
"Abby was so helpful getting the documents I needed and staff are always friendly"

Raymond Chase

June 1, 2023

5  out of  5 rating by Raymond Chase
"Great service and great representatives that present the brand extremely well. Shanae did an exquisite job getting all of the information that I needed while I shopped for rates. Thanks to her I now use State Farm."

Cierra Washington

June 1, 2023

5  out of  5 rating by Cierra Washington
"They have really good rates and discounts. The ladies that work there are super friendly and helpful."

Chris Brown

May 13, 2023

5  out of  5 rating by Chris Brown
"Nikki is great!!!"

Vicki Demel

May 3, 2023

5  out of  5 rating by Vicki Demel
"Great rates and excellent customer service!"

Miranda Hibbs

May 2, 2023

5  out of  5 rating by Miranda Hibbs
"Shanae took her time to help me today in the way I requested. She was able to offer great prices and was kind through the process. I will be recommending this office!"

Robyn Walker

April 28, 2023

5  out of  5 rating by Robyn Walker
"Shanae was so kind, helpful and fast with setting me up with my first State Farm auto policy! Great rates too"

Andreia White

April 21, 2023

5  out of  5 rating by Andreia White
"Great customer service. Fast response to inquiries."

Amanda Mojica

February 16, 2023

5  out of  5 rating by Amanda Mojica
"Shanae was very helpful and gave me all the information I asked for. The process was easy and painless. Thank you guys!"

Kevin Klein

December 23, 2022

5  out of  5 rating by Kevin Klein
"What a great office! The lady that answers the phone is very knowledgeable, and a delight to speak with!"

Charlene Lemon

December 16, 2022

5  out of  5 rating by Charlene Lemon
"Representative customer service was amazing and she was very passionate about her job and made sure she explained everything to me so there wasn’t any confusion."

Jamie B.

November 20, 2022

5  out of  5 rating by Jamie B.
"Friendly caring Staff."

Francis Spellman

September 23, 2022

5  out of  5 rating by Francis Spellman
"No better office in the Midwest than Nikki Gibson State Farm, Nikki and her team provide the best possible service to their people. Nikki Gibson State Farm’s service quality is similar to Mahomes’ ability to throw the football. 5/5. Look no further"

Merritt Neil

August 19, 2022

5  out of  5 rating by Merritt Neil
"Nicki is great. Incredibly responsive. Eager to give multiple options. Makes my life easy."

sal arello

August 3, 2022

5  out of  5 rating by sal arello
"Awesome agent to work with."

Anthony Herron

July 10, 2022

5  out of  5 rating by Anthony Herron
"Nikki Gibson and her team are awesome! I went into her office with a problem and she assured me it would be taken care of before I left that day. It took a few hours but it was well worth it, I got to know her great team. Thanks Nikki for everything, I really appreciated it."

Jason Gibson

June 30, 2022

5  out of  5 rating by Jason Gibson
"While I am Nikki's husband and one of her biggest fans, that isn't why I am posting this 5 Star review. Nikki and her staff care about helping people. They listen and understand their responsibility to educate. A member of Nikki’s team called me to help with an issue I was having, not knowing that I am Nikki’s husband. I didn’t mention that I was Nikki's husband until the end of the call, but I was treated with the attentiveness and courtesy you would expect as the owners spouse right from the start. I highly recommend you give them a call for all you insurance needs."

Tiffani Boyd

June 20, 2022

5  out of  5 rating by Tiffani Boyd
"Nikki is an awesome agent! Very knowledgeable and professional, I would highly recommend."

Carolyn Pettiford

June 18, 2022

5  out of  5 rating by Carolyn Pettiford
"Great customer service, when I need them the most in the time of my grief they were right there. Nikki and her team walked us through each step. They made sure everything was in order for us. We felt like family, thank you."


June 16, 2022

5  out of  5 rating by Kara
"I have been with State Farm for over 30 years and they have never let me down. Loyalty pays with this company. To make it even better, our agent, Nikki Gibson and her staff are kind, helpful and caring. Prior to Nikki, I had Etta McKenzie who had big shoes to fill. Nikki has done that. She and her staff all go above and beyond at all times as Etta and her staff did. Thank you so much. You have been with my family through some rough times."

HS Interiors LLC

June 15, 2022

5  out of  5 rating by HS Interiors LLC
"Nikki Gibson and her team exhibits professionalism in the utmost. They were very patient with a process that was required in my business and represented my company well!"

Tamara Novel

April 15, 2022

5  out of  5 rating by Tamara Novel
"Great staff and very caring"